Privacy Policy

1. Introduction

Welcome to Fortivana ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and email address
• Date of birth (for horoscope readings)
• Profile information and preferences
• Payment information (processed securely through third-party providers)

2.2 Usage Information

We automatically collect certain information about your use of our Service:

• App usage patterns and features accessed
• Reading history and preferences
• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited)

2.3 Content You Provide

We collect content you upload or create, including:

• Photos for coffee reading and palm reading features
• Questions and messages sent to our AI genie
• Feedback and reviews

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To process your requests and provide mystical readings
• To personalize your experience and improve our AI algorithms
• To process payments and manage subscriptions
• To communicate with you about updates and new features
• To provide customer support
• To analyze usage patterns and improve our Service
• To ensure security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

• Cloud storage providers
• Payment processors
• Analytics services
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Portability of your data
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us at privacy@fortivana.com

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@fortivana.com
• Phone: +1 (555) 123-4567
• Address: 123 Mystical Street, Spiritual City, SC 12345